Terms & Conditions

These Terms and Conditions (the "Terms") form an agreement between you and JOJOZIL OGR regarding your use of this website and any service you request from the company. By using the website or requesting a service, you confirm that you accept these Terms.

The information published on this website may change over time. JOJOZIL OGR may update content, service descriptions and these Terms in order to reflect its current activity.

"Company", "we", "us" and "our" refer to JOJOZIL OGR. "Website" refers to the website published at jojozilogr.com. "Customer", "you" and "your" refer to any person or organisation that uses the Website or requests a service. "Services" refers to the repair, maintenance, diagnostic, solar installation and training activities described on the Website. "Equipment" refers to any device or installation submitted to us for a Service.

JOJOZIL OGR is a company established in 2013 and based in Maharashtra, India. Its corporate identification number is U72900MH2013PTC825360. The legal representative of the company is Khalil K. HAMZABI. The company can be reached at +91 7428297585 or at contact@jojozilogr.com.

You may use the Website and request Services if you have the legal capacity to enter into a binding agreement under the applicable laws of India. If you act on behalf of an organisation, you confirm that you are authorised to do so.

We provide repair and maintenance of electronic and household appliances, smartphone and smart television repair, electronic diagnostics and maintenance, solar system installation, and vocational training. Service descriptions on the Website are indicative and do not constitute an offer or a guarantee that a specific Service is available for a specific Equipment.

Repair and maintenance work begins with a technical assessment of the Equipment. Certain faults can only be identified after disassembly. If the assessment shows that the Equipment cannot be repaired, or that repair is not reasonable, we will inform you before proceeding further.

You are responsible for backing up any data stored on the Equipment before handing it over. We do not carry out data recovery unless this has been expressly agreed.

Solar installation Services are based on the information you provide about the site, existing electrical arrangements and expected use. The performance of a solar installation depends on factors outside our control, including sunlight conditions, site orientation, shading and the condition of connected equipment.

You are responsible for obtaining any authorisation required for an installation on the relevant premises.

Training Services consist of practical modules in electronics, appliance maintenance and solar installation. Module content, duration, schedule and enrolment conditions are communicated directly to participants and may vary between groups.

Unless we have expressly stated otherwise in writing for a specific programme, training participation does not include any officially recognised certification, diploma or accreditation.

You agree to provide accurate information about the Equipment or the project, to describe any previous intervention on the Equipment, and to follow the safety instructions given by our technicians or trainers. You agree not to submit Equipment that you are not entitled to hand over.

Prices are not published on this Website. Any price applicable to a Service is communicated individually before the work begins. Payment terms, accepted payment methods and applicable taxes are stated at that time.

An estimate is based on the information available at the time it is issued. If the work required proves to be different from what was initially identified, we will inform you and agree a revised approach with you before continuing.

Where a repair requires replacement parts, availability may affect the time needed to complete the work. Replaced parts may be returned to you on request, subject to safety and disposal requirements.

Where a warranty applies to a specific repair or installation, its scope and duration are communicated to you in writing at the time of the Service. A warranty does not cover misuse, accidental damage, liquid damage, unauthorised intervention by a third party, normal wear, or faults unrelated to the work carried out.

Except as expressly stated, the Website and its content are provided without any warranty of any kind, to the extent permitted by applicable law.

We are not liable for delays or non performance caused by events beyond our reasonable control, including supply shortages, transport disruption, power failures, natural events, public health measures or acts of public authorities.

The Website, its structure, text, images and the JOJOZIL OGR name and logo are protected by applicable intellectual property laws. You may not reproduce, distribute or adapt this content without our prior written consent, except as permitted by law.

You agree not to use the Website in a manner that could damage it, impair its availability or compromise its security, and not to attempt unauthorised access to any part of the Website or its underlying systems.

If you send us content through the contact form, you confirm that you are entitled to send it and that it is accurate. You must not submit unlawful, offensive or misleading content, and you should not send us information that is not necessary for handling your request.

Personal data submitted through the Website is processed as described in our Privacy Policy, which forms part of these Terms.

The Website may allow you to contact us through a third party messaging application. Your use of such an application is governed by the terms and privacy practices of its provider, for which we are not responsible.

To the extent permitted by applicable law, our liability in connection with a Service is limited to the amount paid for that Service. We are not liable for indirect losses, including loss of profit, loss of business opportunity or loss of data.

You agree to indemnify JOJOZIL OGR against claims, losses and reasonable expenses arising from your breach of these Terms or from your unlawful use of the Website or a Service.

These Terms are governed by the laws applicable in India, without prejudice to any mandatory protection available to you under the law of your place of residence.

If a dispute arises, we encourage you to contact us first so that we can try to resolve it amicably. If no amicable solution is reached, the dispute shall be subject to the jurisdiction of the competent courts in Maharashtra, India.

We may update these Terms in order to reflect changes in our activity or in applicable law. The version published on this Website is the version in force. Please review it periodically.

JOJOZIL OGR
Maharashtra, India
Phone: +91 7428297585
Email: contact@jojozilogr.com
CIN: U72900MH2013PTC825360